Contact information
We welcome you to contact Pickbabac with any questions about our outdoor shade products, orders, shipping, returns, or other customer service matters. You can reach us using the contact details below.
Customer Support Information
BRAND: Pickbabac
LEGAL COMPANY NAME: Xinjiang Baiwang Trading Co., Ltd.
OWNER / REPRESENTATIVE: Yanan Liu
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +86 18062569315
WEBSITE: https://pickbabac.com
BUSINESS ADDRESS: Room 601, Unit 3, Building E2, Lanxigu Jiazha Residential Community, No. 655 Cangfanggou Middle Road, Shayibake District, Urumqi, Xinjiang, China
How to Contact Us
To help us assist you more efficiently, please include your order number, the email address associated with your order, and a brief description of your question when contacting us.
If your inquiry concerns a damaged item, an incorrect product, or a shipping issue, please include relevant photos or other information that may help us understand the situation.
Customer Support Hours
We generally handle customer inquiries during our stated support hours. Response times may vary depending on the nature of your inquiry and whether additional information is needed. Messages received outside business hours or on public holidays may be handled on the next business day.
Thank you for choosing Pickbabac. We look forward to assisting you.